Microsoft License Helpdesk Pro

Service Description

Give your team training and a resource to answer complicated Microsoft Product Use Rights (licensing) questions and Issues. 15 Tickets per month with email response.  5 Meetings with you or you and your client for Microsoft license help. 24 hour notice with context/agenda required. Quarterly Microsoft product or licensing training. 1 hour response time within working hours and an estimated resolution time of 48 hours.