Microsoft License Helpdesk
Our Microsoft License Helpdesk provides partners with expert resources that each have over 20 years of experience with Microsoft licensing. We provide call-based support as needed for licensing programs, product use rights, technical and sales training modules, as well as quarterly license or product training for your team.
Microsoft License Helpdesk Lite
Get support for your team around Microsoft Product Use Rights (licensing) questions and issues.
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10 Tickets per month with email response.
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2 Meetings with you or you and your client for Microsoft license help. 24 hour notice with context/agenda required.
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1 hour response time within working hours and an estimated resolution time of 48 hours.
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Microsoft License Helpdesk Pro
Give your team training and a resource to answer complicated Microsoft Product Use Rights (licensing) questions and Issues.
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15 Tickets per month with email response.
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5 Meetings with you or you and your client for Microsoft license help. 24 hour notice with context/agenda required.
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Quarterly Microsoft product or licensing training.
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1 hour response time within working hours and an estimated resolution time of 48 hours.
Microsoft License Helpdesk Elite+
Provide your internal teams full-service licensing support that delivers strategic insights, dedicated guidance and training they need to stay up to date.
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25 Tickets per month with email response.
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15 Meetings with you or you and your client for Microsoft license help. 24 hour notice with context/agenda required.
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Quarterly Microsoft product or licensing training.
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Microsoft training module for engineering or sales
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1 hour response time within working hours and an estimated resolution time of 48 hours.