Microsoft License Helpdesk Elite+

Service Description

Provide your internal teams full-service licensing support that delivers strategic insights, dedicated guidance and training they need to stay up to date. 25 Tickets per month with email response. 15 Meetings with you or you and your client for Microsoft license help. 24 hour notice with context/agenda required. Quarterly Microsoft product or licensing training. Microsoft training module for engineering or sales 1 hour response time within working hours and an estimated resolution time of 48 hours. 15 Tickets per month with email response.  5 Meetings with you or you and your client for Microsoft license help. 24 hour notice with context/agenda required. Quarterly Microsoft product or licensing training. 1 hour response time within working hours and an estimated resolution time of 48 hours.